In most cases, connecting your Heritage Bank business account to ACSISS My Data is a straightforward process. However, if you don’t see the account you intend to connect, you’ll need to take a few extra steps.

Before you can begin sharing your data, you’ll need to appoint a nominated representative. Keep in mind that your Nominated Representative will also need to be an Authorised Signatory on the account you wish to connect. If your Nominated Representative is not an Authorised Signatory, you’ll need to make them one. To do so, you’ll need to request an Addition of Party Form. You can request this form via phone, email or the live chat function on their website. Once you’ve completed the form, post the form to Heritage Bank, Banking Services, PO Box 190, Toowoomba QLD 4350.

To nominate your representative, you’ll need to request a Nominated Representative Form from Heritage. You can request this form via phone, email or the live chat function on their website. Once you’ve completed the form, return it to Heritage via email.

You should now be able to connect your Heritage Bank business account to ACSISS My Data. 

For further details, you can visit Heritage's page dedicated to Open Banking or reach out to Heritage directly.