If you cannot see or select your accounts to share, it is most likely that you do not have the authority to share that account from the bank. If you are affected by this issue, please contact your bank here for assistance.
For further detail on Open Banking, please visit Heartland Bank's webpage dedicated to Open Banking.
Alternatively, you can lodge a complaint with your bank using the details below. Please ensure you include your full name, customer number, contact details, a short description of your complaint and your desired resolution.
Phone: 1300 221 479
Postal: Internal Dispute Resolution Officer, Heartland Bank Australia Limited, PO Box 18134, Collins Street East VIC 8003