If you cannot see or select your accounts to share, it is most likely that you do not have the authority to share that account from the bank. If you are affected by this issue, please contact your bank here for assistance.

For further detail on Open Banking, please visit Bank First’s webpage dedicated to Open Banking.

Alternatively, you can lodge a complaint with your bank using the details below. Please ensure you include your full name, contact details, a short description of your complaint and your desired resolution.

Phone: 1300 654 822

Email: [email protected]

Postal: Head of Customer Contact, Bank First, 117 Camberwell Road, Hawthorn East VIC 3123