If you cannot see or select your accounts to share, it is most likely that you do not have the authority to share that account from the bank. If you are affected by this issue, please contact your bank here for assistance. Please note that some Business-related accounts are not eligible for data sharing.
For further detail on Open Banking, please visit Illawarra Credit Union's webpage dedicated to Open Banking.
Alternatively, you can lodge a complaint with your bank using the details below. Please ensure you include your full name, contact details, a short description of your complaint and your desired resolution.
Phone: 1300 13 22 49 (Australia) or +61 2 4252 1200 (International)
Postal: Locked Bag 29, Wollongong DC NSW 2500